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Conflict Resolution & Mediation
Practical Business Negotiation by Baber William W. Fletcher-Chen Chavi C-Y & Chavi C-Y Fletcher-Chen
epub |eng | | Author:Baber, William W.,Fletcher-Chen, Chavi C-Y & Chavi C-Y Fletcher-Chen [William W. Baber]

Last-minute demands Some negotiators will make a request for a concession very late in the process, even as documents are prepared for signing. This tactic intends to catch the other ...
( Category: Conflict Resolution & Mediation December 26,2015 )
Masters of Disaster: The Ten Commandments of Damage Control by Christopher Lehane & Mark Fabiani & Bill Guttentag
epub |eng | 2012-12-10 | Author:Christopher Lehane & Mark Fabiani & Bill Guttentag [Lehane, Christopher]

ELEVEN COMMANDMENT V HOLD YOUR HEAD HIGH No-one said anything to me about the full monty! —Horse, The Full Monty THE FIFTH COMMANDMENT—HOLD YOUR HEAD HIGH A crisis will almost ...
( Category: Communications December 15,2015 )
Crucial Confrontations by Kerry Patterson & Joseph Grenny & Ron McMillan & Al Switzler
epub |eng | 2004-09-10 | Author:Kerry Patterson & Joseph Grenny & Ron McMillan & Al Switzler [Patterson, Kerry]

When You’re Jointly Exploring This circumstance comes up more often than you might imagine. The other person isn’t exactly motivated, and neither of you is quite sure why. Perhaps the ...
( Category: Communications November 23,2015 )
The Anatomy of Peace by The Arbinger Institute
epub |eng | 2008-10-21 | Author:The Arbinger Institute

THE I-DESERVE BOX View of Myself Meritorious Mistreated/Victim Unappreciated View of Others Mistaken Mistreating Ungrateful Feelings Entitled Deprived Resentful View of World Unfair Unjust Owes me As Yusuf finished writing, ...
( Category: Conflict Management October 22,2015 )
Winning from Within by Erica Ariel Fox
epub |eng | 2013-08-27 | Author:Erica Ariel Fox

My Wife: I had a terrible day at work. My manager is on my back, and I don’t think the new project is going to work out. Me: Oh? My ...
( Category: Negotiating November 7,2014 )
Good for You, Great for Me by Lawrence Susskind
epub, mobi |eng | | Author:Lawrence Susskind [Susskind, Lawrence]

Managing Group Interactions WHEN MULTIPLE PARTIES GATHER to discuss a packed agenda, the process can descend into chaos or stalemate, making it difficult to find the trading zone or build ...
( Category: Negotiating June 6,2014 )
Getting to Yes by ROGER FISHER
mobi |eng | 2010-03-01 | Author:ROGER, FISHER [ROGER, FISHER]

“It’s company policy” Let’s look at a real case where one party used positional bargaining and the other principled negotiation. Tom, one of our colleagues, had his parked car totally ...
( Category: Negotiating March 25,2014 )
Powerful Phrases for Dealing with Difficult People by Renèe Evenson
epub |eng | | Author:Renèe Evenson

Step 1: Think First Becky liked Eric, so she didn't really know what to say. But she knew that she needed to speak up because he didn't seem to understand ...
( Category: Personal Finance March 24,2014 )

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